Privacy Policy
Your trust matters. Here's how we collect, use, and protect your data across the humanOS platform.
Last updated: February 1, 2026
1. Introduction
humanOS ("we," "us," or "our") operates the humanOS.ai platform, an AI-powered life optimization service designed to help you manage and enhance your personal and professional life. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").
By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, password, and profile details when you create an account.
- Schedule and task data: Calendar entries, tasks, goals, and daily routines you input into the platform.
- Preferences and settings: Energy patterns, work style preferences, break preferences, notification settings, and personalization choices.
- Payment information: Billing address and payment method details processed securely through our payment provider, Stripe.
- Communications: Messages you send through our contact forms, support tickets, or email correspondence.
2.2 Information Collected Automatically
- Usage data: How you interact with the Service, including features used, pages visited, and actions taken.
- Device information: Browser type, operating system, device identifiers, and screen resolution.
- Log data: IP address, access times, referring URLs, and error logs.
2.3 Information from Third-Party Integrations
When you connect third-party services (such as Google Calendar, Slack, Notion, health and fitness trackers, or other supported integrations), we may receive data from those services in accordance with their respective privacy policies and the permissions you grant. This may include calendar events, task lists, communication metadata, and health metrics such as sleep and activity data.
3. How We Use Your Information
We use the information we collect for the following purposes:
4. AI-Specific Data Handling
humanOS uses artificial intelligence and machine learning to deliver its core optimization features. We want to be transparent about how your data interacts with these systems:
Pattern Recognition and Learning
Our AI analyzes your schedule, task completion patterns, energy preferences, and behavioral data to build a personalized optimization model. This model is unique to your account and is used solely to improve your experience.
Data Isolation
Your personal optimization model and data are isolated from other users. We do not use your individual data to train models for other users or share your personalized insights with third parties.
Aggregated and Anonymized Data
We may use aggregated, de-identified data (which cannot be linked back to you) to improve our AI algorithms, conduct research, and enhance the overall platform. This data does not contain any personally identifiable information.
AI Recommendations
All AI-generated recommendations (such as optimized schedules, break suggestions, and productivity insights) are advisory in nature. You retain full control over whether to accept or reject any suggestion.
5. Data Storage and Security
We implement industry-standard security measures to protect your personal information, including:
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls
Strict role-based access controls limit who within our organization can access user data.
Secure Authentication
Passwords are hashed using bcrypt with salting. Sessions are managed with signed, httpOnly JWT tokens.
Infrastructure
Our services are hosted on secure, SOC 2-compliant cloud infrastructure with regular security audits.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Third-Party Services
We use select third-party services to operate and improve the platform. These providers are bound by contractual obligations to protect your data:
- Stripe: Payment processing. We do not store your full credit card information on our servers. See Stripe's Privacy Policy.
- Cloud hosting providers: Infrastructure and data storage services that comply with industry security standards.
- Analytics services: To understand usage patterns and improve the Service. Data is collected in aggregate where possible.
- Integration partners: When you connect third-party apps (Google, Slack, etc.), data flows are governed by both our policy and the partner's privacy policy.
We do not sell your personal information to third parties.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve the Service:
Essential Cookies
Required for the Service to function, including authentication session tokens and security features. These cannot be disabled.
Preference Cookies
Store your settings and preferences (such as theme, language, and display options) for a consistent experience.
Analytics Cookies
Help us understand how visitors interact with the Service so we can improve functionality and user experience.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.
8. Account Data and Subscription Management
When you create an account and subscribe to a plan, we store information necessary to manage your subscription, including:
- Your chosen plan tier and billing cycle
- Payment history and invoices (processed through Stripe)
- Team membership and role information (for team plans)
- Activity logs for security and audit purposes
You can update your account information, change your subscription plan, or cancel your subscription at any time through your account dashboard. Upon cancellation, your account remains active until the end of the current billing period.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When you delete your account:
- Your personal data and AI optimization models are deleted within 30 days.
- Backup copies are purged within 90 days.
- Certain data may be retained if required by law (e.g., financial transaction records).
10. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you.
Correction
Request that we correct inaccurate or incomplete data.
Deletion
Request that we delete your personal data, subject to legal obligations.
Portability
Request a machine-readable copy of your data to transfer to another service.
Restriction
Request that we limit how we process your data in certain circumstances.
Objection
Object to processing of your data for specific purposes, including marketing.
To exercise any of these rights, please contact us at privacy@humanos.ai. We will respond to your request within 30 days.
11. Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, through email or an in-app notification. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: